Terms and Conditions of Smart Multi Purpose Company Pvt. Ltd.

Effective Date: 01/06/2024

1. Introduction

Welcome to Smart Multi Purpose Company Pvt. Ltd. ("we," "our," "us"). By using our services, including food delivery, ride-sharing, and e-commerce services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

2. Acceptance of Terms

By accessing or using our services, you agree to be bound by these terms and conditions and our privacy policy. If you do not agree with any part of these terms, you must not use our services.

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years old.

4. Account Registration

To use certain services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account information and for all activities that occur under your account.

5. Services

Food Delivery: We offer food delivery services from various restaurants. You agree to pay for any orders placed through our service and any applicable fees or taxes.

Ride-Sharing: We provide ride-sharing services. You agree to pay the fare displayed at the time of booking and any additional charges incurred during the ride.

E-commerce: We offer a platform for buying and selling goods. You agree to pay for any items purchased through our platform and any applicable fees or taxes.

6. Payments

All payments for services must be made through our payment system. We accept various forms of payment, including credit/debit cards and mobile payments. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information is accurate.

7. Cancellations and Refunds

Food Delivery: Orders can be canceled within a specified time frame as indicated in the app. Refunds for canceled orders will be processed according to our refund policy.

Ride-Sharing: You may cancel a ride within a specified time frame. Cancellation fees may apply.

E-commerce: Returns and refunds for e-commerce purchases will be handled according to our return policy.

8. User Conduct

You agree not to use our services for any unlawful or prohibited activities. You must not:

9. Intellectual Property

All content, trademarks, and data on our website and app, including but not limited to text, graphics, logos, and software, are the property of Smart Multi Purpose Company Pvt. Ltd. and are protected by copyright and other intellectual property laws.

10. Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components.

11. Limitation of Liability

To the maximum extent permitted by law, Smart Multi Purpose Company Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

12. Indemnification

You agree to indemnify and hold harmless Smart Multi Purpose Company Pvt. Ltd., its affiliates, officers, agents, employees, and partners from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these terms.

13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Nepal. You agree that any dispute arising under these terms will be resolved in the courts of Nepal.

14. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. Your continued use of our services after any such changes constitutes your acceptance of the new terms and conditions.

15. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Address: Smart Multi Purpose Company Pvt. Ltd., Bharatpur, Chitwan, Nepal
Email: mysmartsathi@gmail.com

Phone: [056515853]